Returns & Exchanges

At Dibor, we want you to be delighted with your home accents, but if you are not completely satisfied, we offer a straightforward 30-day return policy for most items. Please ensure all products are returned in their original packaging and condition to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Secure Packaging

  Carefully repackage your items in their original boxes, ensuring any fragile home decor is well-protected with the original padding to prevent damage during transit.

• 3.
  Dispatch Your Parcel

  Affix the provided return label to your package and drop it off at your nearest authorized courier point, making sure to keep your proof of postage.

• 4.
  Inspection and Refund

  Once our warehouse team receives and inspects your return, we will process your refund to your original payment method within 5 to 7 business days.